Privacy Policy

Fufu Coffee Studio (referred to as “we,” “our,” or “us”) values your privacy and is committed to protecting your personal data. This privacy policy outlines how we collect, use, and protect the information you provide when visiting our website, in compliance with the General Data Protection Regulation (GDPR) and other applicable laws.

1. Information We Collect

We collect and process personal information that you provide voluntarily, including but not limited to:

  • Account Registration: When creating an account, we collect your full name, email address, phone number, username, password, billing address, and shipping address.
  • Purchases: When you purchase a product, we collect your payment information (processed by third-party providers), purchase details, and any information necessary to complete your order.
  • Communication: If you contact us, we may collect additional information related to your query or feedback.
  • Newsletter Subscription: If you opt-in, we collect your email address for sending newsletters and promotional materials.

You can review, edit, or delete your personal data at any time by logging into your account.

2. Cookies

Our website uses cookies and similar technologies to enhance your browsing experience. These include:

  • Necessary Cookies: To enable essential website functionalities, such as account login and shopping cart.
  • Analytical Cookies: To analyze website usage and improve our services. For example, we use Google Analytics to collect aggregate visitor data.
  • Advertising Cookies: To provide targeted ads and retargeting via platforms like Google and Meta.

You can manage your cookie preferences through your browser settings or by using our website’s cookie consent tool.

3. How We Use Your Information

We use your personal information to:

  • Process and fulfill orders, including shipping and delivery.
  • Manage your account and provide customer support.
  • Send transactional emails related to your orders.
  • Send marketing communications (if you have opted-in).
  • Improve our website’s functionality and user experience.
  • Comply with legal obligations.

4. Third-Party Payment Processing

Payments on our website are processed securely through trusted third-party providers such as Mollie and PayPal. We do not store or have access to your payment details, such as credit or debit card information. These providers handle your data in accordance with their privacy policies.

5. Data Sharing and Storage

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:

  • Service Providers: Companies that help us deliver services, such as payment processors, shipping partners, and IT support.
  • Legal Authorities: When required to comply with legal obligations or protect our rights.

Your data is stored securely and retained only as long as necessary for the purposes outlined in this policy or as required by law.

6. Email Communication

If you consent to receive our newsletter, we will use your email address to send updates, promotional offers, and news about our products. You can unsubscribe at any time by clicking the “Unsubscribe” link in any email or by contacting us directly.

7. Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, no online transmission or storage system can be guaranteed to be 100% secure.

8. Changes to This Policy

We reserve the right to update this privacy policy as necessary to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and significant changes will be communicated to you directly.